TopicDepartmentContact
General mortgage security questionsFreddie Mac Investor Inquiry
1551 Park Run Drive, MS D5O
McLean, VA 22102
Phone: (800) 336-3672

Email: [email protected]
Giant PCs, Giant MBS and Supers ExecutionSingle-class IssuanceEmail: [email protected]
Strip, REMIC, Subprime, Callable, Re-REMIC, Guaranteed Final and other newly structured product executionMulticlass Transaction ManagementPhone: (866) 903-2767
Mortgage Security SettlementsSecurities Allocation Management (SAM)Email: [email protected]
Gold PC ExchangesSecurities OperationsEmail: [email protected]
Issuing, trading, replacing and retiring REMIC and structured pass-through certificatesOffice of the RegistrarEmail: [email protected]
Consumers with questions related to foreclosure prevention or Making Home Affordable program1 (800) FREDDIEPhone: 1 (800) FREDDIE or (800) 373-3343, press #2 for a customer service representative.
Homebuyers and real estate professionals with questions regarding Freddie Mac’s foreclosed homesHomeStepsPhone: (800) 972-7555

Attn: Customer Service
6555 Excellence Way
Plano, TX 75023
https://www.homesteps.com
Clarity MBS Data IntelligenceInvestor InquiryEmail: [email protected]