Topic Department Contact
General mortgage security questions Freddie Mac Investor Inquiry
1551 Park Run Drive, MS D5O
McLean, VA 22102
Phone: (800) 336-3672

Email: [email protected]
Giant PCs, Giant MBS and Supers Execution Single-class Issuance Email: [email protected]
Strip, REMIC, Subprime, Callable, Re-REMIC, Guaranteed Final and other newly structured product execution Multiclass Transaction Management Phone: (866) 903-2767
Mortgage Security Settlements Securities Allocation Management (SAM) Email: [email protected]
Gold PC Exchanges Securities Operations Email: [email protected]
Issuing, trading, replacing and retiring REMIC and structured pass-through certificates Office of the Registrar Email: [email protected]
Consumers with questions related to foreclosure prevention or Making Home Affordable program 1 (800) FREDDIE Phone: 1 (800) FREDDIE or (800) 373-3343, press #2 for a customer service representative.
Homebuyers and real estate professionals with questions regarding Freddie Mac’s foreclosed homes HomeSteps Phone: (800) 972-7555

Attn: Customer Service
6555 Excellence Way
Plano, TX 75023
Clarity MBS Data Intelligence Investor Inquiry Email: [email protected]